F.A.Q
For all your questions
F.A.Q
Converter
Subscription
Converter
What types of files can I convert?
You can convert a wide range of file types with our converter.
This includes text documents such as Word files, Excel spreadsheets, PowerPoint presentations and PDF files. In addition, you can also convert images in different formats, videos, audio files and many other file types. Our aim is to offer you a complete solution for all your file conversion needs
Converter
Is it secure?
Certainly! The security of your files is our top priority. Our file converter uses advanced security protocols to guarantee the confidentiality and integrity of your data throughout the conversion process.
What's more, we don't keep any copies of your files once the conversion is complete. So you can use our service with peace of mind, knowing that your information is protected at all times.
Converter
Is there a size limit?
No, our file converter does not impose a size limit on the files you can convert. You can convert files of any size, from the smallest to the largest, depending on your needs. Our aim is to provide you with a convenient and efficient conversion service, whatever the format or size of your files. If you have any further questions or concerns, please do not hesitate to contact us at any time.
Converter
How long does it take to convert a file?
The time it takes to convert a file depends on a number of factors, including the size and type of file, and the load on our servers at the time of conversion. In general, our converter is designed to perform conversions quickly and efficiently. For standard file sizes, conversion can often be completed in seconds to minutes. However, for larger files, it may take a little longer. We always strive to optimise our performance to give you the best possible conversion experience.
Converter
Can I get help if I have any problems using the device?
Absolutely! We understand that questions or problems may arise when using our converter, which is why our customer support team is here to help. Whether you need technical assistance, advice on how to use the product or have general questions, please don't hesitate to contact us. We're here to provide you with the help you need to get the most out of our converter and solve any problems you may encounter.
Subscription
How do I take out a subscription?
To access the test results, you can subscribe to our 24-hour offer for just €0.50.
After this period, the offer will automatically switch to a monthly subscription at €47.50.
If you prefer the 24-hour offer only, you can easily unsubscribe at any time. All the instructions for carrying out the test and subscribing to an offer are available on the 'How does it work?
Subscription
What services are included in the subscription?
Your subscription includes full access to all the features of our file converter, including unlimited conversion of files in various formats. What's more, you'll benefit from priority customer support to answer all your questions and resolve any problems you may encounter.
We are constantly working to improve our service and add new features to make your conversion experience even better.
Subscription
How can I unsubscribe?
To unsubscribe, simply click on the "Unsubscribe" tab or go to your "My account" area, enter your e-mail address and confirm.
Subscription
I forgot to unsubscribe before the end of my trial period. Can I get my money back?
If you have forgotten to unsubscribe, you can be refunded by making a request within 14 days of taking out the subscription and if you have not used our services after the 24-hour offer.
Converter
What does the test aim to assess?
You can convert a wide range of file types with our converter.
This includes text documents such as Word files, Excel spreadsheets, PowerPoint presentations and PDF files. In addition, you can also convert images in different formats, videos, audio files and many other file types. Our aim is to offer you a complete solution for all your file conversion needs
Converter
Is it secure?
Certainly! The security of your files is our top priority. Our file converter uses advanced security protocols to guarantee the confidentiality and integrity of your data throughout the conversion process.
What's more, we don't keep any copies of your files once the conversion is complete. So you can use our service with complete peace of mind, knowing that your information is protected at all times.
Converter
Is there a size limit?
No, our file converter does not impose a size limit on the files you can convert. You can convert files of any size, from the smallest to the largest, depending on your needs. Our aim is to provide you with a convenient and efficient conversion service, whatever the format or size of your files. If you have any further questions or concerns, please do not hesitate to contact us at any time.
Converter
How long does it take to convert a file?
The time it takes to convert a file depends on a number of factors, including the size and type of file, and the load on our servers at the time of conversion. In general, our converter is designed to perform conversions quickly and efficiently. For standard file sizes, conversion can often be completed in seconds to minutes. However, for larger files, it may take a little longer. We always strive to optimise our performance to give you the best possible conversion experience.
Converter
Can I get help if I have any problems using the device?
Absolutely! We understand that questions or problems may arise when using our converter, which is why our customer support team is here to help. Whether you need technical assistance, advice on how to use the product or have general questions, please don't hesitate to contact us. We're here to provide you with the help you need to get the most out of our converter and solve any problems you may encounter.
Subscription
How do I take out a subscription?
To access the test results, you can subscribe to our 24-hour offer for just €0.50. After this period, the offer will automatically switch to a monthly subscription for €47.50. If you prefer the 24-hour offer only, you can easily unsubscribe at any time. All the instructions for carrying out the test and subscribing to an offer are available on the 'How does it work?
Subscription
What services are included in the subscription?
Your subscription includes full access to all the features of our file converter, including unlimited conversion of files in various formats. What's more, you'll benefit from priority customer support to answer all your questions and resolve any problems you may encounter.
We are constantly working to improve our service and add new features to make your conversion experience even better.
Subscription
How can I unsubscribe?
To unsubscribe, simply click on the "Unsubscribe" tab or go to your "My account" area, enter your e-mail address and confirm.
UnsubscribeSubscription
I forgot to unsubscribe before the end of my trial period. Can I get my money back?
If you have forgotten to unsubscribe, you can be refunded by making a request within 14 days of taking out the subscription and if you have not used our services after the 24-hour offer.